About Us

Fatbet Casino is an online casino for players in the United Kingdom. Our lobby brings together slots, live dealer tables and jackpot games from established studios, playable in pounds sterling on desktop and mobile browsers.

We hold a gaming licence and verify the identity of every account holder. Registration and play are for adults only, which means customers aged 18 and over.

Four commitments shape how we run the site, and they apply to every player, every game and every payment.

• Fair play. Game outcomes come from the suppliers' own random number generators, and each game's rules and return figures are shown in its help screen.
• Fast payouts. Once a withdrawal passes our checks, we send it back to the payment method you used, within the timescales shown in the cashier.
• Safer gambling. Deposit limits, time-outs and self-exclusion sit in your account, not behind a request to support.
• 18+ only. Underage play is not permitted, and we carry out age checks as part of verification.

Account verification

Before your first withdrawal we ask for documents confirming your name, age, address and ownership of your payment method. This protects your balance, keeps the site closed to under-18s and meets the obligations that come with our licence. You can upload documents in your account, and we tell you if anything further is needed.

Secure payments

Deposits and withdrawals run through established payment providers over encrypted connections. We do not store full card details on the site, and we pay withdrawals only to an account held in your own name.

Support around the clock

Our support team is available at any hour, every day of the year. You can reach us on live chat on the site or by e-mail at support@casinofatbet.co.uk, and we answer queries in the order they arrive.

Gambling should stay a leisure activity you can comfortably afford. The tools below are available in the safer gambling section of your account at any time, and they take effect as described there.

• Deposit limits, set per day, per week or per month
• Time-outs that close the account for a short cooling-off period
• Self-exclusion for a longer break from play
• Reality checks and the session history held in your account

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. If you want to block yourself from licensed online gambling sites in Great Britain, you can register with GamStop.

Questions about your account, a payment or a game are best raised with us first. Live chat is on every page of the site, and e-mail reaches us at support@casinofatbet.co.uk. If our answer does not settle the matter, our complaints procedure explains how a case is looked into and escalated.