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Fatbet Casino Login: Sign In to Your Account
How to sign in to your account
Your login is the username you chose when you opened the account, together with your password. Neither of them changes over time unless you change them, so once you have them saved somewhere sensible, getting in takes a few seconds.
- Open the sign-in form
Choose the sign-in option at the top of the casino. It is the same form whether you are on a computer or a phone.
- Type your username
Usernames are between 4 and 12 characters with no spaces, exactly as you set it up. If you cannot remember yours, our support team can help you identify the account.
- Enter your password
Passwords are case sensitive, so check your caps lock before you try again. If autofill has put in an old password, clear the field and type it by hand.
- Confirm and you are in
You land straight in your account, with your balance, your games and the cashier all available. Pounds are a native account currency here, so a balance in GBP stays in GBP.
- Log out when you finish
We show a confirmation prompt when you log out, so you do not end a session by accident mid-game.

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The same username and password work in a mobile browser, live dealer tables included, so there is nothing extra to set up if you switch between devices.
Forgotten your password? Here is how to get a new one
A forgotten password does not lock you out permanently. We send a new one to the email address held on your account profile, and you use that to sign in.
- Choose the password reset option
It sits with the sign-in form, so you do not need to be logged in to use it.
- Enter your account email address
Use the exact address on your account profile. A different address, even one you also own, will not be matched to the account.
- Check your inbox
A new password is emailed to that address. If it has not appeared after a few minutes, look in your spam or promotions folder.
- Sign in with the new password
Go back to the sign-in form, enter your username and the new password, and carry on where you left off.
Keep your account email current
Password resets go to the address on your profile and nowhere else. If you are about to lose access to an old mailbox, ask our support team to update the address first, while you can still sign in.
The details your login is built on
Three details do the work at Fatbet Casino: your username, your password and the email address on your profile. The table below shows what each one needs to look like.
| Detail | What it needs to be | What it is used for |
|---|---|---|
| Username | 4 to 12 characters, no spaces | Identifies your account at sign-in |
| Password | The one you set, typed exactly, case sensitive | Opens the account and the cashier |
| Email address | The address saved on your account profile | Receives a new password when you reset it |
| Age | 18 or over | Required to hold an account and to play |
Your name matters too. Payment methods must be registered in exactly the same first and last name as your casino account, and our security team checks that match, so it is worth confirming your profile name is spelled the way it appears on your card or wallet.
Account rules that protect your login
A few rules sit behind every account. They are there so that one person holds one account and the funds in it stay with the person who owns it.
- One account per household. A second account for the same address is not permitted, so use the one you already have rather than opening another.
- Accurate registration details. Your details need to be genuine. False information can lead to the account being suspended along with any related cash-ins.
- No automated play. Electronic, mechanical or robotic devices that make playing decisions for you are not allowed. A breach can mean being barred from promotions and play, and net winnings being confiscated.
- Your password stays yours. Do not share it or let someone else play on your account.
- Log out on shared devices. The log-out prompt takes one click and closes the session cleanly.

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If you ever think someone else has your password, change it or ask us to reset it, and tell our support team so the account can be looked at straight away.
Setting your own limits or taking a break
Everything in this part is yours to switch on. You tell our support team what you want and we apply it to the account, so you do not have to rely on willpower in the moment.
| Control | What it does | How to get it |
|---|---|---|
| Deposit limit | Caps how much you can pay in | Ask our support team to set the amount |
| Daily, weekly or monthly self-limit | Holds your play to a figure you choose over a set period | Written request to support |
| Time-out | Blocks access from 24 hours up to a maximum of six weeks, including any newly opened account | Request to support |
| Self-exclusion | Blocks the account for a longer break | Request to support |
| Self-assessment test | Questions that help you look at your own play honestly | Available among our responsible gambling tools |
| Account closure | Closes the account in full | Request to support |

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During a time-out or self-exclusion you will not be able to sign in, and that is the point of it. If you would also rather stop hearing from us, a written request takes you off the email list. For extra support outside the casino we point players to Gamblers Anonymous, Gambling Therapy and the Global Gambling Guidance Group (G4). Play is entertainment and money staked can be lost, so a limit set early is a sensible habit rather than a last resort.
Sign-in not working? Run through this first
Most failed sign-ins come down to something small. Work down this list before you do anything else.
If none of that gets you in, our support team can check the account for you. Have your username and your account email address ready so they can match you to the right account quickly.
Talking to us if you are still locked out
Support runs around the clock. Live chat connects you straight to an agent in English, and there are two email addresses: one for general questions and a separate one for finance and document matters. Telephone lines are available too, including an international number.
- Live chat, 24/7 for sign-in trouble, password resets and anything on your account.
- General email for questions that are not urgent.
- Finance and documents email for payment and verification matters.
- Seven support languages: English, Spanish, German, Portuguese, Japanese, French and Italian.
Your session and your account are protected
Every session runs over an encrypted connection, your account is verified before the first withdrawal is processed, and tools including deposit limits and self-exclusion are always on hand - for players aged 18 and over only.
Login: questions and answers
What do I need to sign in?
Your username, which is 4 to 12 characters with no spaces, and your password. Nothing else is needed to open the account.
I have forgotten my password. What happens now?
Use the password reset option and enter the email address on your account profile. A new password is emailed to that address, and you sign in with it as normal.
Can I sign in on my phone?
Yes. The casino runs in a mobile browser with the same username and password, and live dealer tables are included.
Can I open a second account?
No, one account per household is permitted. If you are having trouble with the account you already have, our support team can sort it out rather than you starting again.
Can I set a deposit limit on my account?
Yes. Tell our support team the amount you want and we apply it. Daily, weekly and monthly self-limits are set on written request.
I asked for a time-out. Can I sign back in before it ends?
No. A time-out runs from 24 hours up to a maximum of six weeks, and during that period access to your account, and to any newly opened account, is limited.
Why does the name on my account have to match my payment method?
Cards and wallets must be registered in exactly the same first and last name as your casino account, and our security team checks that match. Keeping your profile name spelled correctly avoids delays later.
Who do I contact if nothing works?
Start with live chat, which is open 24/7, or send an email. Have your username and account email address to hand so the agent can find your account quickly.
