Cookies Policy

A cookie is a small text file that a website asks your browser to store on your computer, tablet or phone. It holds a short string of data that lets the site recognise the same browser on a later page or a later visit. We also use related technologies that work in a similar way, such as pixels, tags and browser storage, and this policy calls all of them cookies.

We use cookies for four broad reasons: to make the site work, to keep accounts and our systems secure, to understand how the site is used, and to measure the marketing you see. Some of these uses are necessary to provide the service you have asked for; the rest happen only if you agree to them.

• Keeping you signed in, so you do not have to enter your details again on every page.
• Holding your session together as you move between the lobby, a game and the cashier.
• Protecting your account, by helping us spot unusual sign-in attempts and automated activity.
• Remembering your choices, such as the language and display settings you have selected.
• Measuring performance, so we can see which pages load slowly or return errors.

The cookie notice on our site groups cookies into the four categories below. Strictly necessary cookies are always on, because the site cannot be delivered without them. The other three categories stay off until you turn them on.

Strictly necessary cookies

These cookies keep the site working. They carry your session from page to page, protect the cashier and the account area, help us detect fraud and automated activity, and support the age and identity checks we carry out as the holder of a gaming licence. They also record your answer to the cookie notice so that we do not ask again on every page. Because the service cannot be provided without them, they are not optional and cannot be switched off in the notice.

Performance and analytics cookies

These cookies help us understand how the site is used in aggregate: which pages people open, how long pages take to load, and where errors appear. The reports we see describe patterns across many visits rather than the behaviour of one named player. We use them to fix problems and to decide which parts of the site to improve.

Functionality cookies

These cookies remember the preferences you set, such as your chosen language, your display and sound settings, and whether you have closed a notice. They make the site easier to use on your next visit. If you decline them, the site still works, but you may need to set your preferences again each time.

Marketing cookies

These cookies let us measure whether our advertising reaches the right audience, cap how often the same message is shown to you, and keep the content you see relevant. Where a third party acts on our behalf, it may only use the data for the purpose we have set. We do not use marketing cookies to promote gambling to anyone who has taken a time-out, self-excluded or asked us to close their account.

In the cookie notice on our site

When you first open the site, a cookie notice appears. You can accept all categories, reject everything that is not strictly necessary, or open the settings and choose category by category. Your choice is stored and can be changed at any time from the cookie settings in the footer of every page. Withdrawing consent stops those cookies being set from that point on, but it does not delete cookies already stored, so you may also want to clear them in your browser.

In your browser

Every current browser lets you control cookies independently of our notice. The exact wording differs, but the steps are broadly the same:

1. Open the settings or preferences menu in your browser.
2. Find the section covering privacy, security or site data.
3. Choose whether to block all cookies, block third-party cookies only, or clear cookies each time you close the browser.
4. Use the same section to delete cookies already stored, for our site or for every site.
5. Where your browser offers it, set an exception so your choice applies to our site alone.

Mobile devices also carry advertising identifiers that sit outside the browser; these are controlled in your device settings, where you can reset or limit them.

Blocking strictly necessary cookies prevents us from delivering parts of the site. In practice, you are likely to run into the following problems:

• You cannot sign in, or you are signed out again as soon as you open another page.
• The cashier does not complete a deposit or a withdrawal request.
• Games fail to load, or they do not keep your place in a round.
• Our security checks treat your connection as suspicious and limit what you can do in your account.
• The cookie notice appears again on every page, because your answer cannot be stored.

Declining analytics, functionality or marketing cookies does not stop you using your account with us. You may see repeated settings prompts and less relevant advertising, and we will have less information to work with when we look into a reported fault.

We may change this policy when we add or remove a cookie, when the categories in our notice change, or when the law or guidance we follow is updated. The current version is always the one published here, and the date it took effect is shown with it. Where a change affects what you have agreed to, we will ask for your consent again through the cookie notice.

If you have a question about a cookie we set, or want help changing your settings, write to us at support@casinofatbet.co.uk or use the live chat on the site. For wider questions about how we handle personal data, including requests about your own data, write to privacy@casinofatbet.co.uk. Please use the e-mail address registered to your account with us, and tell us which browser and device you are using if a setting is not behaving as you expect.